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Stuck on a case, a question about billing, or a privacy or parent request? Send us a message and a person will reply by email.

Email us

support@appea.ls

A person replies by email. Accounts open soon, so for now this inbox is the only way to reach us.

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support@appea.ls

Replies come from a person.

What helps us help you

  • The platform and the public username of the account it's about
  • Your case reference, if you have one (it starts with UT-)
  • What you expected to happen and what happened instead

Never send us

  • Passwords for any account
  • Sign-in codes, 2FA or backup codes
  • Session cookies or tokens
  • Payment card numbers

We never need them and we'll never ask. Please keep them out of your message.

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