How appea.ls works

Create an account, then open a case. A case is one Roblox account and one ban. Everything about it lives in one place: what went out, what came back and where it stands.

• Check your ban note. We can only appeal bans where the moderator note says "You created or used an account to avoid an enforcement action taken against another account".
• Not sure what yours says? Upload a screenshot of the notice (PNG, JPEG or WebP, up to 4 MB). We check it and delete it straight away.
• Enter the Roblox username. We look up the public profile so you can check it's the right account.
• Choose a plan. The appeals start as soon as the payment goes through.

That's all we need. The appeal is sent for you, and your case updates as things happen.

Our appeal bot submits the appeal through Roblox's own support form. You never paste anything into a form yourself.

When Roblox replies, your case is updated and you hear about it. If the answer is a rejection, a fresh appeal goes out automatically, and this repeats while your case has time on it. Some decisions are final and no wording will change them, so we can't promise a round will work.

If the time on your case runs out, the appeals pause. Add time and they carry on where they left off.

appea.ls never asks for passwords, two-factor codes, recovery codes or session cookies, and never logs into your account. If anyone claiming to be us asks for them, it isn't us.

• A ban screenshot is checked and deleted straight away. We never store it.
• Delete a case, with everything attached to it, from the case page at any time.
• Delete your whole account from Settings. Any subscription is cancelled and the appeals stop.

A case runs on time you pay for. A card subscription is about $14 a month or about $35 for three months, charged in pounds (£11 or £26.40). It renews until you cancel. Crypto is $10 for 30 days, paid once, and you can top up again whenever you like.

Cancel a subscription from the billing page. The case keeps working to the end of the period you've paid for, then the appeals pause.

All sales are final, because work on your case starts the moment you pay. We can't refund based on a platform's decision, because that part is never up to us. Crypto payments are final and can't be refunded.